Service Delivery Policy

PlanMyEvent is an online software service. No physical goods are shipped. Everything is delivered in your web browser at planmyevent.online.

• Your account is ready as soon as you register.
• When you pay online (UPI, card, netbanking), the event or extra months are unlocked immediately after the payment is confirmed.
• When you pay by UPI transfer with a reference, we check and unlock it within 24 hours (usually much sooner).
• A GST invoice for every payment is available in your account.

If your event is not unlocked within 24 hours of payment, contact us at info@planmyevent.online or 9602212620 with the payment reference and we will sort it out the same working day.

Guests who register or buy a ticket from an organiser receive their e-badge (with QR code) on screen straight away and by email; there is no physical delivery.